The Atena Plus VIP program recognises players who are consistently active on the platform. The more you play across sports betting, live casino, slots, and eBingo, the more your loyalty earns you — from priority service to exclusive perks built around how you play.
The Atena Plus VIP program is designed to give regular players something back for their loyalty. As you continue playing across the platform — whether that is placing bets on PBA and international basketball, spinning slots in the casino section, joining live baccarat tables, or buying into eBingo rooms — your activity contributes to your VIP standing.
Unlike one-time promotions, the VIP program is built for the long term. It is not about a single big win or a one-week event. It is about recognising players who keep coming back to Atena Plus, and making sure that consistency comes with meaningful benefits. As your tier progresses, so do the rewards attached to your account.
Filipino players from Manila to Cebu and Davao who regularly enjoy gaming will naturally accumulate VIP progress through normal play. There is no separate application required to enter the program — your account activity is tracked automatically, and tier upgrades happen as your activity meets the thresholds for each level.
Every account starts with access to the base tier and progresses upward through consistent play. Here is what each level looks like.
The entry point for all Atena Plus VIP members. Available to any active registered player.
For players with consistent activity across the platform's sports and gaming sections.
Recognised players who are highly engaged across multiple sections of the Atena Plus platform.
The highest tier at Atena Plus. Reserved for the most active and loyal players on the platform.
Specific tier thresholds and reward details are outlined in the Terms & Conditions. VIP benefits may be updated over time.
The value of the Atena Plus VIP program comes from practical benefits that affect how you interact with the platform day to day. It is not just about status — it is about real differences in how your account is handled.
At higher tiers, withdrawal requests get processed with more priority. When you reach out to support, your messages go to a dedicated queue with faster response times. As you move toward Gold and Platinum, a personal account manager becomes part of your experience — a direct point of contact who knows your history on the platform and can assist more efficiently than standard support.
Gold and Platinum members have withdrawal requests processed ahead of the standard queue, reducing wait times for getting your PHP winnings.
Higher-tier VIP members reach a dedicated support channel with faster response times — not a general queue shared with all players.
Platinum-tier players are assigned a personal account manager who handles queries, escalations, and account-level assistance directly.
As your tier advances, access to exclusive rewards grows. These are based on your actual activity — not one-time events or time-limited offers.
A complete look at the areas where VIP membership makes a difference across the Atena Plus platform.
Your ongoing activity across sports, casino, and bingo is tracked and converted into VIP progress. Every session contributes toward your tier standing.
Higher-tier members enjoy prioritised withdrawal handling, so getting your winnings in Philippine Peso moves quicker as your level rises.
VIP accounts receive the same SSL protection and OTP authentication as all accounts, with additional monitoring for high-tier members.
Each tier unlocks access to different reward structures. What is available to a Gold member is separate from what a Bronze member can access.
All VIP features — checking your tier status, accessing priority support, managing withdrawals — are available through the Atena Plus mobile app or browser.
There is no application form to move up. Once your activity meets the threshold for the next tier, your account upgrades automatically.
| Benefit | Bronze | Silver | Gold | Platinum |
|---|---|---|---|---|
| Member Offers | ||||
| Faster Support Response | ||||
| Priority Withdrawal | ||||
| Dedicated Support Channel | ||||
| Personal Account Manager | ||||
| Exclusive Tier Rewards | ||||
| Early Feature Access |
VIP membership at Atena Plus is for adults aged 21 and above. Having a higher tier does not mean you should play more than you are comfortable with, spend beyond your means, or treat gaming as a way to earn money. All online gaming involves real financial risk.
Set a session budget before you start. Take breaks regularly. If you notice that you are playing to recover losses or feel like you cannot stop, reach out to our support team to discuss limit options or a temporary break. Your wellbeing matters more than your tier. More guidance is available on our Responsible Gaming page.
Common questions from Filipino players about how the Atena Plus VIP program works.